Carmen: "GrubHub uses some sort of crystal ball method to determine what an order is worth" #PayUpNow

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"I started doing gig work because a back injury has rendered me partially disabled. I am too disabled to work full-time, but not disabled enough to qualify for state or federal help. Although it is illegal, traditional employers will not employ someone who needs minor disability accommodations—and I’ve stopped trying.

Gig work is the only industry that allows me the flexibility to set my own work hours while working at a pace and intensity that I am physically comfortable with. And gig work is my only source of income.

But I don’t earn enough to get by. GrubHub uses some sort of crystal ball method to determine what an order is worth, and I can make as little as a few dollars per order.

And apps like GrubHub are trying to undermine the flexibility and pay per order that I depend on. My rating can be lowered for various reasons by GrubHub, often for reasons I have no control over. And a lowered rating results in lower paying orders, decreasing my pay.

We need Seattle City Council to pass the Pay Up policy for gig workers because we are not disposable and should not be exploited. We need lawmakers to raise our pay and set standards for this emerging and expanding industry by passing the Pay Up policy this year."


Gig workers are calling on the Seattle City Council to make the gig economy Pay Up Now by passing new laws that raise pay, protect flexibility, and provide transparency. Send a message today:

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