Instacart’s CEO posted on Medium with which includes several screenshots intended to illustrate how the company’s new non-tip-taking payment system works. Those screenshots offer an interesting window into what the company thinks work is worth.Read More
We're approaching a critical committee vote, and right now the CEOs and corporate lobbyists are pulling out all the tricks they have to try and stop our progress. But there are more of us than there are of them. So let's make sure they see our faces and hear our voices and know that our time counts, too.Read More
Secure scheduling advanced out of committee Thursday morning. But now the bill has an amendment that excludes workers in counties they classify as rural. People who work at the Walmart in Pasco need advance notice just like people who work at the Walmart in Renton. People who work at Taco Bell in Aberdeen need access to hours just like people who work at Taco Bell in Spokane. And people who work at the Olive Garden in Yakima need input into their schedules just like people who work at the Olive Garden in Vancouver.Read More
Instacart’s new pay structure was released Tuesday — and yeah, it looks like we finally got them to stop taking customers’ tips to pay workers.
But the pay Instacart is offering now doesn’t get us where we need to be.
Workers are reporting some major issues with the updated payment structure. It looks like Instacart has, yet again, created loopholes in their own policies to get away with paying extremely low wages — often far below what a minimum-wage job would pay.
When Instacart released their new pay structure, they promised to stop lowering workers’ pay based on how much customers were tipping. And they agreed that they would pay out at least $7-10 per “batch” (job).
But they failed to mention that they were changing the definition of a “batch”...so now they’re paying that $7 floor even for trips that involve shopping and delivering to two, three, or even four customers.
Or that they’re asking people to drive twenty or thirty miles out of their way to take those jobs, with no extra pay.
We still don’t have what we really need: transparency about why we’re getting paid what we’re getting paid. And pay that covers expenses (like gas and car maintenance) and comes out to a reasonable amount for all the time we spend working.
Workers are still facing a black-box algorithm that seems to pay out arbitrary — and low — amounts for large jobs. We know it’s possible for Instacart to pay more consistently, because that’s what they always did in previous pay structures. Before the pay cuts they made last November, Instacart paid a per-item commission of $.40 — PLUS they paid for each customer’s order, rather than grouping three or four orders together and paying as if they were one. And that meant workers got paid more when we did more work. Without standards like item commission and pay per order, there’s no transparency.
Paying more for more work seems like an obvious thing to do — and it’s something workers need to see now.
But Instacart will always find a way to make it sound like they’re giving us what we want, while figuring out a way to pay as little as possible. And as long as they can get away with it, they’ll always choose to keep us in the dark about why we’re getting paid what we’re getting paid.
That’s why we need outside accountability for Instacart and all the other gig companies out there like it. Workers are doing two things to hold Instacart accountable in the coming weeks:
Using these calculators to track data and find out how Instacart is actually paying, instead of what they say they’re paying.
Signing on to the #PayUp campaign — three bold demands for laws that would make sure companies like Instacart can’t get away with low pay, tip theft, and black-box algorithms.
Thousands of workers, customers, and supporters speaking out forced Instacart to change their policies. But even still, they’ve shown that they’re still going to find ways to mess with our pay.
We need to go bigger — and that means banding together with workers on other apps, building momentum for new laws that would secure basic rights for gig workers, and telling gig companies it’s time to #PayUp.
On Thursday, dancers came down to Olympia for the first hearing on the bill they helped create — and gave some incredibly powerful testimony. There's nothing we can say about it that matters more than what dancers themselves said to legislators. Click through & watch their testimony.Read More
The big food & retail chains don’t seem to love the idea of making our schedules work for us, too. They’re even sending general managers and lobbyists to tell the state legislature that despite all the evidence, workers don’t really have a problem with their work schedules. That’s why it’s so important that we show up and speak out about the realities of unstable and unpredictable work schedules. They need to hear that our time counts too!Read More
Selecting a 15% tip doesn’t change the workers’ pay by a penny. It just replaces what DoorDash would have paid. The customer could tip $0 in-app, and the worker would get the same amount. DoorDash would just pay more.Read More
“In the space of two weeks, Instacart workers came together, sparked a national media sensation, and transformed the entire pay model of a $7 billion corporation.
Instacart finally admitted they’ve been taking tips. They finally admitted that 80¢ isn’t enough. And workers even won backpay for the tips that were taken.
It’s not over. Workers continue to call for a transparent pay structure so they can verify that what the company says they’re going to do is what they’re actually doing.“
Instacart workers from across Washington & across the country are speaking out about recent changes to the platform that have cut their income, taken their tips, and hurt customers. Check here for all the latest info, sign on to our petition to get plugged in, and then share it to spread the word.Read More
“Three. Dollars.”Read More