Not So Equal Access to Transportation

Transportation Network Companies like Uber and Lyft have built into their very business model the automatic exclusion of certain peopleOnly those with smartphones and credit cards are able to access these transportation services.

In addition, they don't follow the same rules around access that other transportation providers do—for example, it's possible for customers to be refused service and not picked up by these companies, something that generally isn't allowed for taxi operators.

But that's not all. These companies have now begun facing complaints, investigations, and lawsuits from all over the country regarding disabled riders' equitable access to rides:

Innovation and technology are great, but we absolutely expect these companies to follow the law and our city's values when it comes to equality and nondiscrimination.

Take action:

Share this page: on Facebookon Twitter