2/6/19 — HUGE update: Instacart announced they are going to stop taking tips, raise their minimum batch payment, and even pay backpay. Click here to sign on and tell gig companies it’s time to #PayUp.
Instacart workers across Washington and across the country are speaking out about recent changes to the company’s pay system. Since the new pay system went into effect in November, we’ve seen our wages slashed by 30-40% — even getting paid under the minimum wage in some cases.
But the most appalling thing of all is this: Instacart is using the tips customers give us to subsidize the wages they pay.
In other words: the more you tip, the less Instacart offers us for the job.
Right now, if you tip up front in the app, it doesn’t mean extra money for the shopper delivering your groceries — it means Instacart gets to pay less and we make the same amount.
That doesn’t mean you shouldn’t tip at all.
Instead, tip just 22 cents up front, and then change your tip in the app later or tip in cash at the door.
Tipping 22 cents up front signals to the worker buying your groceries that you understand what’s going on, you’re showing solidarity with workers, and you don’t want Instacart pocketing your tip money.
Don’t forget to change your tip in the app later - you have up to 3 days to do it. (Don’t do it until an hour after your delivery, or it can be deducted from the pay the worker gets.) Or, you can simply tip in cash at the door.
Thank you for your support as Instacart workers fight to make the platform better for workers and customers!
Want to learn more and get involved?
Click here to add your name to the petition in support of Instacart workers!
And if you’re an Instacart worker or customer — or you know someone who is — click here for a printable flyer you can pass out to let people know why they should tip 22 cents when they use Instacart!